What to do when someone dies


If death occurs at home, a doctor should be contacted as soon as possible. Then, once the doctor has given authorisation, we will take the deceased person into our care. If death occurs in a hospital, hospice or nursing home, you can contact us directly and we will take care of all the practical matters. 

When a death is sudden, unexpected or the result of an accident it will be reported to the Coroner for further investigation. This will probably mean a delay of 2 or 3 days before we can help you make definite funeral arrangements. However if you contact us as soon as possible after death we can guide you through the whole process. 

When you want to meet us to organise the funeral arrangements, we can come to you or you can come to us, whichever you prefer.

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